Particleboard
Sawn Timber
Mouldings
Dear Valuable Customer,
The objective of this Customer's Satisfaction Survey Form is to evaluate products and services offered by u and let us know through aggregate voice how best we can improve our quality and delivery of our products and service offered to your esteem company.
1) General Customer Service
Satisfactory
(1)
Good
(2)
Excellent
(3)
Good understanding on our specific needs
Provides adequate information on products
Frequent communication
Notification in advance if a promise of any kind cannot be kept
Quality of Services
After-sales service & support
2) Product Quality and Delivery
Satisfactory
(1)
Good
(2)
Excellent
(3)
Quality of Products
Packing and Handling
Timely Delivery
Accuracy in documention
3) Price
Satisfactory
(1)
Good
(2)
Excellent
(3)
Compare favourably with other competitor
Gives good value for money
Does its best to find the right price
Transportation Charges
4
) Overall Satisfaction
Satisfactory
(1)
Good
(2)
Excellent
(3)
How satisfied are you in total on us?
6) Other Views - What do you think Jayakuik should improve on:
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jayakuik sdn bhd @ copyright 2006
